120+ hours of pre-training, 40 hours of classroom training in Roseville, post-training sales programs (Platinum Sales Training), field training with our experienced business coaches, plus ongoing access to ABCUniversity, marketing roadmaps, caregiver training resources, approved vendor networks, HR toolkits (Polsinelli/Littler), and an IT infrastructure including the WellSky operating system to facilitate efficient field operations.
Always Best Care provides pathways to NAHC Private Duty Home Care Certification and accreditation through ACHC, CHAP, or Joint Commission. These are competitive differentiators that enhance credibility with referral sources and enable managed care contracts.
Always Best Care utilizes an independent third-party research firm, Franchise Business Review (FBR), to survey the franchise community to ensure franchisees have a strong voice in the growth and development of the Always Best Care business model. FBR survey data also shows franchisees consistently cite the franchisee community as one of the most valuable benefits of being in the system. In addition, Always Best Care hosts Financial and Operational Performance Groups, regional meetings and an annual convention, the Franchise Advisory Council, and the Franchisee Forum for ongoing peer learning and support.
Always Best Care has a comprehensive training and support program equipped with both corporate and local-level services. Our training program, ABCUniversity, focuses on the operational tasks of setting up, managing, and marketing your Always Best Care senior care agency. After joining the Always Best Care franchise, you’ll go through an extensive onboarding process and initial training program to ensure you’re ready to get started once it’s time to launch your location. Once you do, our field team will work closely with you as you ramp up your business and learn how to smoothly operate our business model in your community.
Our corporate team members and national directors all work in tandem to provide you with an extensive onboarding and training program to prepare you for when your senior home care business launches. Our franchise training can be completed in as little as seven weeks, and you’ll have everything you need to get started plus the ongoing support from our team whenever needed.
This first part of training will be completed before you arrive at our headquarters. New franchise owners review a series of operations-based training modules prior to attending classroom training in Rocklin, CA. In this phase, you’ll watch a kick-off webinar, learn how to properly set up your office, get introduced to our caregiver training platform, and review account management preparation best practices.
New franchise owners also need to complete various administrative tasks including, which our team will provide guidance on:
After pre-training, owners make their way to our headquarters in Rocklin, CA to participate in five days of intensive classroom training. Our classroom training includes key topics such as operations, marketing, financial budgeting and management, caregiver on-boarding and staffing, client management, and instruction on developing strategic referral partnerships in the marketplace.
Guest speakers will also be present to discuss topics such as insurance, payroll, and veterans affairs. Trainees will tour skilled nursing facilities and senior communities. This provides new franchisees with an opportunity to speak with our functional experts and marketing representatives.
On multiple occasions throughout training, new franchise owners will get to network with fellow franchisees, prospects, and meet with the Always Best Care CEO.
Designed to help new Always Best Care franchise owners ramp up quickly, franchisees will participate in field training based at their location with their coach. Field Training concentrates on developing relationships with assisted living communities, recruiting and retaining caregivers, referral marketing, networking, and public relations.
New owners work with their assigned Always Best Care National Director for a three-day training. The three-day session will cover client visits, community tours, the ten key areas of focus, and skill sets, roles, expectations, and goals. Local Always Best Care representatives will also check in on the status of the new owner’s caregiver team and discuss the franchisee’s specific strengths and challenges so they’re best prepared when running their business.
As an extension of our corporate support, we have National Directors who provide you with regionalized support in the form of ongoing strategic planning, mentoring, communications, and team building.
Through this group of dedicated professionals who have direct operating experience with a senior home care business. Through this team, you’ll have an experienced leader, mentor, business coach, team builder, and first responder to help you when you need it. Your team is committed to your success as an Always Best Care franchisee.
With our brand’s multi-tiered support system, you’ll always have access to the latest information and resources to help you plan your business’ strategic growth.
At Always Best Care, our corporate team is committed to you and your success. We understand that one of the biggest benefits of joining a franchise is being part of a system with proven best practices already in place. Our team works around the clock to bring franchisees new initiatives, including extensive training for franchisees, marketing support, turnkey technology to streamline operations, systemwide benchmarking, and customer service support.
We deliver on our promise to serve you, so you can best serve your customers. What you can expect from us:
Always Best Care continuously provides up-to-date information about the senior services industry and changes within our franchise system. To us, communication is most important, which is why our online resources and electronic bulletin boards operate 24/7. You’ll always be in the know about new franchise support initiatives and marketing campaigns.
At Always Best Care, it’s not just about the initial training, it’s about providing tools and resources for our franchisees to use long after they’ve launched their business. We provide our owners with ongoing franchise support including:
Always Best Care is looking for sophisticated, aggressive and motivated franchise prospects with some management or sales experience (no industry experience is needed), and who are ready to make a difference in their community. With over 20 years’ experience and growth with our multiple revenue senior care model, we still have a lot of available territories throughout the U.S.
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As one of the fastest-growing multi-revenue senior care franchises in the US and Canada, now is an ideal time to join our award-winning brand as a franchisee. Find out more in this guide.
